Refund policy

We want you to feel confident about your purchase before you complete your order. Because PursueHeR products, programs, services, and experiences are designed for individual use, all sales are final unless otherwise stated at the time of purchase.

Physical Products

We do not accept returns or exchanges on physical products, including workbooks, journals, and other personal-use materials. Once these items have been delivered, we cannot verify their condition or resell them.

If your order arrives damaged, defective, or you receive the wrong item, please contact us at info@pursueher.solutions within 7 days of delivery. Please include your order number and photos of the item and packaging so we can review the issue.

When appropriate, we will provide a replacement or another reasonable resolution.

Digital Products

All digital product sales are final. Because digital products provide access to downloadable, viewable, or otherwise immediately accessible content, we do not accept returns or exchanges or provide refunds once purchased.

Coaching & Consulting

Payments for coaching, consulting, and other professional services are non-refundable. Your purchase reserves time, preparation, resources, and/or availability specifically for you.

Rescheduling and cancellation terms for appointments may be provided separately during booking or within your service agreement. Those terms will apply to the applicable service.

Programs, Courses & Experiences

Enrollment fees for programs, courses, workshops, events, and other PursueHeR experiences are non-refundable unless otherwise specifically stated on the applicable sales or registration page.

If an offering includes its own cancellation, transfer, or refund terms, those terms will take precedence for that purchase.

Memberships & The Reclaiming Collective

Membership payments are non-refundable for billing periods that have already begun.

You may cancel future renewals according to the cancellation terms provided with your membership. Cancellation prevents future charges but does not provide a refund for amounts already paid.

Exceptions

Nothing in this policy limits any refund, replacement, cancellation, or other right that may be required under applicable law.

Questions Before Purchasing

We encourage you to review product descriptions, program details, and service information carefully before purchasing. If you have questions about an offering or this policy, please contact us before completing your purchase.

Email: info@pursueher.solutions

Last updated: August 2026